Reputation Management Services

I manage social media reputation through consistent engagement and sentiment tracking. I analyze how your audience perceives your brand and implement strategies to maintain a positive tone. My service builds long-term trust and customer satisfaction.

+1(914)418-4020

hello@growthopedia.com

What is [Service]?

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JEN CANNIZZO PRESIDENT OF GROWTHOPEDIA

+1(914)418-4020 hello@growthopedia.com

Schedule a Consultation

Education

🎓Westchester Community College
🎓University at Albany, SUNY

Statistics & Results

Consumers read online reviews to inform purchase decisions

Consumers trust online reviews as much as personal recommendations

Negative reviews deter consumers from using a business

Frequently Asked Questions

How does reputation management impact brand performance?

Reputation management directly shapes customer trust and credibility. Positive sentiment increases conversions, retention, and referrals, while unchecked criticism hurts visibility and revenue. I manage reviews, comments, and public mentions to ensure your brand narrative stays aligned with your values. Growthopedia integrates reputation workflows with social engagement strategies so every response strengthens relationships and long-term brand confidence.

What’s the difference between reputation management and PR?

PR focuses on media coverage and storytelling, while reputation management centers on how the public perceives you in real time. PR builds awareness; reputation management maintains and protects it. I combine both by crafting transparent, integrity-driven messaging so your brand remains trusted—even during high scrutiny.

How do you handle negative reviews or brand mentions?

I address negative feedback quickly and professionally to prevent escalation. I aim to acknowledge, resolve, and restore balance—turning criticism into opportunities to build credibility. I track sentiment, identify recurring issues, and use positive content and engagement to regain momentum naturally. This steady, measured approach protects brand equity without amplifying risk.

Can reputation management improve search visibility?

Yes. Reputation management boosts SEO through positive mentions, authoritative backlinks, and stronger engagement signals. Responding to reviews and maintaining positive sentiment reinforces reliability to both search engines and users. Pairing these gains with content optimization and consistent social presence enhances ranking potential.

How do you measure the success of reputation management efforts?

I measure success through sentiment score, review volume, positive-to-negative ratio, and engagement trends. I also track star rating improvements, crisis recovery speed, and organic traffic shifts tied to brand sentiment. All insights are displayed in performance dashboards, giving clear visibility into reputation health and long-term brand outcomes.

Client Testimonials

How My Process Works

Step One

Audit

I assess public sentiment, reviews, and mentions to identify brand perception risks.

Step Two

Improve

I craft positive messaging and engagement strategies to strengthen brand trust.

Step Three

Maintain

I monitor reputation signals to ensure long-term credibility and consistency.

Comprehensive Social Media Management

End-to-end social strategy for engagement, sentiment tracking, and brand trust.

Collaborations

Build partnerships with creators who align with your brand reputation and values.

Community Management

Maintain brand consistency through proactive engagement and customer care.

Content Creation

Craft impactful visuals and messages that reinforce brand credibility.

Content Scheduling

Keep reputation messaging consistent with timely, automated post scheduling.

Follower Acquisition

Grow a trustworthy audience through engagement-focused follower strategies.

Strategy Building

Develop a response and reputation framework that aligns with brand values.

Explore reputation management services that monitor feedback, build trust, and protect your brand’s credibility across all platforms.

Other Social Media Management Services

Why Work with Me?

Experience That Scales: I’ve worked with organizations of all sizes, from large enterprises managing multimillion-dollar campaigns to small businesses building their first online presence. That range means I understand what moves the needle at every level—strategy, structure, and execution.

Data at the Core: Every recommendation I make is driven by real analytics, not guesswork. I integrate Google Analytics 4, Search Console, and SEMrush data into easy-to-read dashboards that reveal what’s working, what’s not, and how to improve performance fast.

End-to-End SEO Expertise: From technical audits and site migrations to keyword strategy, metadata, UX design, and content creation—I handle every piece needed to help your website rank higher and convert better.

No Agencies. No Middle Layers: You work directly with me. That means clear communication, faster turnarounds, and strategies tailored to your business—not cookie-cutter templates.

Proven Results. Real Growth: I’ve helped enterprise brands clean up complex SEO ecosystems and guided local businesses to dominate their markets. The approach is simple: use data, focus on intent, and create content that converts.

Reputation Management Services